Welcome to crmspotter.com
Interested in customer relationship management? Learn about CRM and CRM software solutions at crmspotter.com. Customer relationship management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes. For more information about customer relationship management software, bookmark www.crmspotter.com (CTRL-D or command-D) now, and check in regularly for new articles.

Ross Group Inc Expands Sales of Membership and Customer Relationship Management Software
Ross Group Inc has entered into a multi-year software and support agreement with AAA Motor Club Holdings to provide their industry leading MemberzPlus™ membership management and CRM product suite to current and future members of the AAA Motor Club Holdings group.

MediBank Zug Deploys SunGard’s Ambit Apsys Private Banking and Ambit CRM Solutions
MediBank Zug, a member of the Swiss Private Bankers Association providing investment advisory services and portfolio management to private clients, has implemented SunGard’s Ambit Apsys Private Banking solution and SunGard’s Ambit CRM to consolidate its core banking and CRM solutions.

LeadMaster Announces Enhanced Workflow Automation for Online Lead Management Solution
LeadMaster, the online lead management SFA CRM solutions software developer announces their enhanced workflow automation system. Using a point-and-click wizard interface users can automate tasks and schedule activities. With a single click of the mouse users can send emails, add a callback to their calendar, add a prospect to lead nurturing and update multiple items on the customer record - e.g. sales rep comments, lead source, lead status and campaign.

LeadMaster Launches Global Partner Program -- Qualified VARs, Resellers and Consultants Can Receive $1,950 in software licenses for Free
LeadMaster, a leader in sales & lead management, today announced its global Partner Program to allow VAR's, resellers, ISP's, web designers and consultants to resell LeadMaster's web-based software as a service (SaaS). Additionally, as an incentive for potential partners, LeadMaster is providing $1,950 worth of licenses for the LeadMaster lead-centric CRM for FREE to qualified applicants through March 2010.

WineWeb Releases Customer Relationship Management Software for Wineries
WineWeb.com adds CRM to its winery services suite, with integration to its e-commerce, wine club and point-of-sale services.

Business CRM software packages in a nutshell
Customer relationship management (CRM) is imperative for the survival and growth of any business venture. It comprises of method related to interaction with customers. More effective the customer interaction, brighter is the scope for growth and profit for any organization. CRM is not a toll rather a set of ideal practices. It aims at integration of all departments of your organization to match the expectations of customers from your business as a single entity.